Mall Manager

Role & responsibilities

Develop and execute the malls short-term and long-term business strategy in line with ownership objectives.

Drive revenue growth through leasing strategy, tenant mix optimization, and commercial initiatives.

Oversee lease negotiations in coordination with leasing teams and legal advisors.

Monitor market trends, competitor activity, and customer behavior to maintain competitiveness.

Ensure efficient day-to-day operations of the mall, including security, housekeeping, parking, and facilities management.

Oversee maintenance of all infrastructure, ensuring safety, cleanliness, and regulatory compliance.

Implement operational best practices to enhance customer experience and operational efficiency.

Ensure efficient day-to-day operations of the mall, including security, housekeeping, parking, and facilities management.

Oversee maintenance of all infrastructure, ensuring safety, cleanliness, and regulatory compliance.

Implement operational best practices to enhance customer experience and operational efficiency.

Preferred candidate profile

Bachelors degree in Business Administration, Real Estate, Finance, Engineering, or related field (MBA preferred).

Minimum 0915 years of experience in retail asset management, shopping mall management, or commercial real estate.

Proven leadership experience managing large teams and complex operations.

Strong background in budgeting, leasing, and commercial negotiations.

Strategic thinking and business acumen

Strong financial and analytical skills

Excellent leadership and stakeholder management abilities

High-level communication and negotiation skills

Customer-centric mindset

Ability to manage multiple priorities in a fast-paced environment

Role: Head - Operations

Industry Type: Retail

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

• It is a Full Time Retail / Counter Sales job for candidates with 6+ years of experience.