Maintain counter standards including replenishment and presentation the general appearance and cleanliness of department
Maintain floor standards including replenishment and presentation the general appearance and cleanliness of department
Demonstrates the ability to highlight the features and benefits of merchandise in their area
Maximizes personal and departmental jewelry and watch sales performance by providing a positive shopping experience for customers
Assists customers with jewelry transactions of all types, including sales, trade-ups, returns special orders, and layaways
Develops and maintains jewelry and watch product knowledge, to include attendance at specific training on watches, gold, silver, color stones, pearls, and diamonds
Actively supports the integrity of Exchange information systems
Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone
Becomes familiar with commercial sector retail store sales events, merchandising practices, Implements "best practices" as feasible
Offering outstanding customer service