Jewellery Salesman

Job Description

Job Title: Jewellery Consultant / Counter Sales

Department: Sales

Location: PUNE

Employment Type: Full-time

🧾 Job Summary:

The Counter Sales is the face of the store, responsible for delivering excellent customer

service and driving sales at the counter. This role involves greeting customers, understanding

their needs, recommending products, processing transactions, and maintaining a clean and

organized sales area. A successful candidate is energetic, persuasive and customer-focused,

with strong communication and interpersonal skills. 🛠️

Key Responsibilities:

• Welcome and assist customers at the sales counter.

• Understand customer requirements and suggest suitable products.

• Provide product information, pricing, and availability.

• Handle billing, payments, and returns efficiently.

• Maintain stock display and ensure product availability.

• Keep the counter area clean and presentable.

🧠 Key Skills & Competencies:

• Customer Service Excellence Warmly greets customers and ensures a positive

shopping experience.

• Communication Skills Clearly explains product features, pricing, and benefits.

• Sales & Persuasion Effectively promotes products and closes sales with

confidence.

• Product Knowledge Understands inventory and can recommend suitable items

based on customer needs.

• Billing & Transactions Handles cash, card payments, and returns accurately and

efficiently.

• Target Orientation Works towards achieving daily and monthly sales goals.

• Record Keeping Maintains sales logs, receipts, and inventory updates.

• Counter Maintenance Keeps the counter area clean, organized, and visually

appealing.

• Team Collaboration Coordinates with colleagues for stock updates and customer

service.

• Problem Solving Resolves customer queries and complaints with patience and

professionalism

🎓 Qualifications

• Minimum education: High School Diploma (SSC/HSC) or equivalent

• Basic computer knowledge: Familiarity with billing software, POS systems, and

MS Office

• Proficiency in local language (e.g., Hindi) and basic English communication

🧰 Experience

• 1–3 years of experience in retail, showroom, or counter sales

• Experience handling customer interactions, product recommendations and

billing

• Familiarity with inventory management and daily sales reporting

💰 Salary and Common Benefits

• Fixed salary.

• Incentives: Performance-based sales commission.

• Travel Allowance.

• Other Benefits (as per company policy)

• It is a Full Time Retail / Counter Sales job for candidates with 6 months - 2 years of experience.