Job Summary:
We are looking for a knowledgeable and customer-focused Jewellery Sales Associate to join our team. The ideal candidate will be responsible for delivering an exceptional in-store experience, helping customers find the perfect jewellery pieces while meeting sales goals and ensuring high levels of customer satisfaction.
Key Responsibilities:
Greet customers and provide a personalized, premium shopping experience.
Assist clients in selecting jewellery pieces based on their style, budget, and occasion.
Maintain deep product knowledge of various jewellery collections, precious stones, metals, and certifications.
Achieve individual and store sales targets and KPIs.
Handle customer queries and resolve issues in a professional manner.
Build long-term customer relationships and maintain client databases.
Ensure the display is appealing and up to brand standards.
Conduct regular stock checks and help with inventory management.
Ensure all transactions are processed accurately and securely.
Requirements:
Proven experience in jewellery or luxury retail (preferred).
Excellent communication and interpersonal skills.
Strong selling skills and a customer-first attitude.
Good knowledge of gemstones, precious metals, polki, kundan, jadau, diamonds and jewellery trends.