Floor Manager

Bhima Jewellery Tirunelveli,
Inviting you for the Walk-in Interview
Date: 27 & 28 December 2025 (Saturday and Sunday)
Timing; 10:00 AM to 03:00 PM
Kindly Bring your updated resume with 2 no's passport-size photocopies.
No 28 A, 3, Swami Nellaiappar High Rd, Sripuram, Thirunagar, Tirunelveli Town, Tirunelveli, Tamil Nadu 627001

Role & responsibilities

• Ensure that all customers are handled properly by the retail staff.

• In cases where customers cannot be handled by the retail sales assistants, Floor in charges have to handle them.

• Ensures that all procedures, processes and systems adopted by management are followed by staff.

• Propose, schedule and implement in-store signage and layout to maximize sales, customer satisfaction, store appearance and image towards the customers.

• Evaluates and manages sales and customer service activities and staff competencies to optimize and maintain business performance, profitability and customer satisfaction.

• Manage maintenance and ensure all infrastructure, equipment, facilities and inventory in exhibit rooms are in good working order.

• To review employee performance and to suggest actions to be taken regarding a particular employee.

• To conduct daily briefings on the activities needs to be conduct among the staff.

• To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office.

• To approve the leaves of the sales staff after it has been reviewed by the section in charge.

• To ensure all to use the movement register properly.

• To submit daily report to manager and top management.

• Monitor section supervisors and section heads.

• Follow-up of due compliance with establishments rules and regulations,

• Ensure the customers responded properly by section staff and front office staffs (Floor coordinators)

• Initiate new methods for improving service and customer satisfaction.

• Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.

• Close monitoring of items passing during the beginning and end of each and every the day.

• Arrangement of necessary number of staffs for smooth functioning of item passing.

• Reporting to the HR department about the staff requirements of respective sections.

• To ensure all the staffs groomed properly during the working hours at the respective floors.

• To aware all staffs schedule leaves or exchange leaves, permissions.

• To ensure all the staffs updated about the new schemes, Policy changes and etc.,

• He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.

• To ensure a proper shopping experience within the showroom.

• It is a Full Time Retail / Counter Sales job for candidates with 5 - 6+ years Experience.