Customer Relationship officer

30,000 - 40,000 /month

I Fix India

100 Feet Road, Bangalore

1 - 2 years Experience in Retail / Counter Sales

1 Opening

Full Time

Skills Required

Customer Handling

Job Highlights

Graduate and above

All genders

10:00 AM - 07:00 PM | 6 days working

Job Description

Job Tittle : Customer Relationship Officer CRO

Location : Bangalore

Department : Customer Service/ Sales

Job Summary

The Customer Relationship Officer (CRO) is responsible for managing customer interactions, ensuring customer satisfaction, & building long-team relationships. The role involves handling inquiries, resolving issues, and supporting sales initiatives to enhance customer experience and retention.

Key Responsibilities

Handle customer inquiries Via Phone, Email & in-person interactions
Build and maintain strong relationship with existing and potential customers
Provide accurate information about products/services
Resolve customer complaints efficiently and escalate when necessary
Follow up with customers to ensure satisfaction and repeat business
Ensuring sales target are met
Scheduling Appointment with stores

Required Skills & Qualifications

Good Communication skills in English
Strong interpersonal & relationship-building skills
Basic sales and negotitation skill
Customer - focused mindset
Basic computer knowledge MS Office
Problem Solving & Conflict - resolution abilities

Key Competencies

Communication & Listening Skill
Customer Handling
Time Management
Team Collaboration
Adaptability

Preferred Attributes

Experience in customer service or sales roles
Basic technical knowledge
Ability to work in a fast-paced environment

Timings - 09Hours Sunday Off

Salary - 3.5pa to 4.5lpa

Other Details

It is a Full Time Retail / Counter Sales job for candidates with 1 - 2 years of experience.

More about this Customer Relationship officer job

Who is eligible to apply for this Customer Relationship officer job at I Fix India?
Ans : Candidates should have a Graduate and above qualification and skills like Customer Handling for this Customer Relationship officer job offered by I Fix India.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Relationship officer position.
What are the working days and timings for this job?
Ans : This Customer Relationship officer job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 100 Feet Road, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship officer, you will work on skills like Customer Handling.
Where is this job located?
Ans : This Customer Relationship officer job is located in 100 Feet Road, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Customer Handling along with 1-2 years of experience is ideal for this Customer Relationship officer job.
Why should you apply for this Customer Relationship officer job?
Ans : This Customer Relationship officer job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.