Job Description (Short):
We are looking for a friendly and energetic Guest Relationship Executive to join our Funplex Game Zone team at Paras Pearls Mall, Agra. The ideal candidate will be responsible for welcoming guests, assisting with game zone activities, resolving customer queries, and ensuring a positive guest experience.
Key Responsibilities:
Greet and assist customers with enthusiasm
Provide information about games, offers, and activities
Handle guest queries and complaints professionally
Maintain cleanliness and safety in the game zone
Coordinate with the operations team for smooth functioning
Requirements:
Good communication and interpersonal skills
Friendly, customer-focused attitude
Minimum 12th pass ; prior experience in customer service is a plus
Willingness to work in shifts, including weekends and holidays