Customer Relationship Associate

 We are looking for a Customer Relationship Officer to join our team COCO Stores to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of 15000 with growth opportunities.

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.

Project Description:

· Proven work experience as a Retail Sales Representative or Sales Associate or similar role/Fresher.

· Understanding of the retail sales process

· Familiarity with consumer behaviour principles

· Knowledge of inventory stocking procedures

· Basic math skills

· Track record of achieving sales quotas

· Excellent communication skills, capable of building trusting relationships

· Ability to perform in fast-paced environments

· Flexibility to work various shifts

Key Responsibilities:

• Greet customers and assist with product inquiries and purchases.

• Provide accurate information on pricing, features, and after-sales services.

• Cross-sell products and inform customers about discounts and offers.

• Ensure shelves/racks are stocked and manage merchandise returns.

• Coordinate with the team for seamless customer service and share feedback with the Store Manager.

• Stay updated on new products and services.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 2 years of experience.