Company Name: Vibes of India
Job Title: Customer Service Representative
Job Description:
Vibes of India is seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers and will play a key role in ensuring customer satisfaction and brand loyalty.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.
Resolve customer issues efficiently while maintaining a positive and empathetic attitude.
Provide accurate information about products, services, and policies.
Maintain detailed records of customer interactions and transactions.
Work closely with other departments to ensure customer needs are met.
Gather customer feedback and share insights to help improve products and services.