Counter Sales

Job Description: Intern – Clinical Representative

Company: earKART Limited
Duration: 12 Months

About earKART

earKART is India’s fastest-growing hearing care ecosystem, focused on making advanced audiology services and hearing aids more accessible, affordable, and innovative. From remote audiometry with OMNI to feature-rich hearing aids and AI-powered patient support, earKART is transforming the way people experience hearing care. With a mission of “Better Hearing, Better Living,” earKART has a presence across India, Nepal, and Bangladesh, with plans for expansion into the USA.

About the Role

We are looking for a motivated Intern-Clinical Representative to manage and support the day-to-day activities of an assigned clinic. The intern will work closely with audiologists, clinic staff, and patients to ensure a smooth and professional hearing-care experience.

Key Responsibilities

· Manage day-to-day activities at the assigned clinic.

· Coordinate with audiologists and clinic staff for smooth patient care.

· Welcome, assist, and coordinate with patients during their clinic visits.

· Coordinate appointments, consultations, hearing assessments, trials, fittings, and follow-ups.

· Assist patients with basic information regarding hearing aids and related services.

· Support hearing-aid demonstrations, trials, fittings, and deliveries under supervision.

· Coordinate device-related requirements such as servicing, repairs, accessories, and replacements.

· Maintain accurate patient records, follow-up details, and clinic reports.

· Ensure timely follow-up with patients after consultations, trials, and fittings.

· Handle basic non-clinical queries and escalate clinical or technical queries to the audiologist.

· Maintain patient confidentiality and follow company and clinic protocols.

· Escalate clinic-related issues to the reporting manager when required.

Required Qualifications

· Bachelor’s degree in B.Tech, B.E., Science, or a related field.

· Fresh graduates and relevant students may apply.

· Good communication and interpersonal skills.

· Strong patient-handling and coordination skills.

· Basic knowledge of healthcare and clinical terminology.

· Good documentation and follow-up skills.

· Basic knowledge of MS Office/Google Workspace.

· Interest in hearing aids, audiology, and medical devices.

Key Learning Opportunities

· Hearing aids and hearing-care devices.

· Basic audiology and hearing-care processes.

· Hearing-aid demonstrations, trials, and fitting.

· Patient coordination and follow-up.

· Clinic operations.

· Interaction with audiologists.

· Device servicing and after-sales support.

· Remote audiometry and technology-enabled hearing care.

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Internship Benefits

· Hands-on exposure to the hearing healthcare and medical-device industry

· Practical experience in a hearing-care clinic

· Training on hearing aids and related technologies

· Mentorship from experienced professionals

· Certificate upon successful completion

· Potential opportunity for future employment based on performance

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 6+ years Experience.