Key Responsibilities
Customer Assistance: Welcome walk-in customers, understand their requirements, and recommend suitable mobile devices, accessories, and protection plans.
Product Knowledge: Stay updated on the latest smartphones, features, specifications, and market trends to explain tech details in simple terms.
Demonstrations: Provide live product demonstrations to highlight key features (camera, battery, performance).
Sales Closure: Upsell accessories, extended warranties, and insurance plans alongside mobile phone sales to achieve monthly targets.
Store Management: Maintain clean and organized product display counters, ensure stock availability, and manage inventory tags.
Billing & Process: Coordinate with the billing counter and assist customers with EMI, finance, or exchange options.