We are looking for a Counter Sales Executive to join our team at Salonee Silks N Cottons to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹18000 - ₹25000 with growth opportunities.
Responsibilities:
Greeting customers as and when they enter the store.
Understanding the customers' requirements and specifications.
Providing the customers with solutions instantly.
Solving all the customer's complaints and issues about the product.
Making sure the customer is satisfied with the products offered to them.
Maintaining a strong relationship with new customers.
Updating customer's information in the computer system for future reference.
Checking the store inventory and reporting it to the Sales Manager.
Offering excellent customer service and customer satisfaction.
Ensuring the space is clean and tidy all the time.
Processing customer's payments in the form of cash or card.
Adhering to all the rules and regulations of the organization.
Reporting any mishaps and accidents to the Store Manager.
Performing daily inspection of store and inventory room.
Skills:
Communication and Interpersonal Skills
Experience With CRM or POS Software
Customer-Focused Mindset
Deep Knowledge in Product or Inventory
Genuine Enthusiasm for the Company and Products
Creative Problem Solving & Decision Making When Dealing With Customer Issues.
Ability to Adapt & Prioritize Across Multiple Tasks and Unexpected Situations
Active Listening and Trust-Building
Basic Math and Money Handling
Time Management
Ability to Learn Quickly and Accept Feedback
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 4 years of experience. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.