corporate manager

Bhima Jewellery Madurai,
Inviting you for the Walk-in Interview
Date: 26 & 27 December 2025 (Friday & Saturday)
Timing; 10:00 AM to 03:00 PM
Kindly Bring your updated resume with 2 no's passport-size photocopies.
 137, West Masi Street, Madurai, Tamil Nadu 625001

Role & responsibilities

• Manage, mentor, and monitor the performance of the telecalling team.

• Develop calling scripts, customer engagement plans, and follow-up strategies.

• Oversee lead generation and conversion efforts through telephonic outreach.

• Coordinate with marketing and sales teams to align on offers, promotions, and campaigns.

• Track and analyze daily calling reports, lead status, and customer feedback.

• Handle escalated customer inquiries and ensure high-quality service standards.

• Build and maintain a database of corporate clients and high-value customers.

• Implement strategies to enhance appointment conversions and showroom walk-ins.

• Ensure CRM software is updated regularly with call logs, leads, and follow-ups.

• Train staff on soft skills, product knowledge, and brand positioning.

• Conduct regular team meetings to communicate targets, strategies, and best practices.

• Develop and implement effective telecalling strategies to achieve sales and lead generation targets.

• Collaborate with sales, marketing, and other departments to ensure alignment of goals and strategies.

• Oversee the maintenance and effective utilization of CRM systems and telecalling tools.

• Set clear, measurable goals and targets for the telecalling team.

• Track and report on key metrics such as call volume, conversion rates, talk time, and customer satisfaction.

• Prepare regular performance reports for senior management, highlighting achievements, challenges, and recommendations.

• Implement strategies to improve conversion rates and overall team efficiency.

• It is a Full Time Retail / Counter Sales job for candidates with 5 - 6+ years Experience.