Car Sales Executive

Position: Car Technician
Department: Service
Location: Bharat Toyota
Reporting To: Workshop Supervisor / Service Manager

Job Summary

Bharat Toyota is seeking a skilled and dedicated Car Technician to perform vehicle diagnosis, maintenance, repairs, and inspections in accordance with Toyota's service standards. The ideal candidate should possess strong technical knowledge, attention to detail, and a commitment to delivering high-quality service and customer satisfaction.

Key Responsibilities

• Perform routine vehicle servicing, preventive maintenance, and repairs.

• Diagnose mechanical, electrical, and electronic faults using Toyota diagnostic equipment.

• Carry out engine, transmission, suspension, brake, steering, and electrical system repairs.

• Perform pre-delivery inspections (PDI) and quality checks.

• Follow Toyota repair procedures and service manuals.

• Complete repair orders accurately and update job status in the workshop management system.

• Ensure all repairs are completed within the standard labor time.

• Maintain cleanliness and organization of the work bay and tools.

• Follow all workshop safety procedures and company policies.

• Inform the Service Advisor or Workshop Supervisor of additional repairs required.

• Attend technical training programs conducted by Toyota and Bharat Toyota.

• Maintain high standards of workmanship and customer satisfaction.

Eligibility Criteria

• ITI/Diploma in Automobile Engineering, Mechanical Engineering, or a related field.

• 1–5 years of experience as an Automobile Technician (Toyota experience preferred).

• Freshers with relevant technical qualifications may also apply.

Required Skills

• Strong knowledge of petrol, diesel, and hybrid vehicle systems.

• Ability to diagnose mechanical and electrical faults.

• Familiarity with automotive diagnostic tools and equipment.

• Good troubleshooting and problem-solving skills.

• Team player with a positive attitude.

• Willingness to learn and adapt to new technologies.

• Basic computer skills for updating job cards and service records.

Preferred Qualifications

• Toyota Technical Certification (preferred).

• Valid Driving License.

• Experience in dealership workshop operations.

Key Performance Indicators (KPIs)

• Productivity and efficiency.

• First-time fix rate.

• Quality of repairs.

• Repeat repair percentage.

• Adherence to standard repair time.

• Workshop discipline and safety compliance.

• Customer satisfaction score (CSI).

Salary & Benefits

• Competitive salary based on experience and qualifications.

• Performance incentives.

• Provident Fund (PF) and Employee State Insurance (ESI), as applicable.

• Paid leave and statutory benefits.

• Continuous technical training and certification opportunities.

• Career growth within Bharat Toyota.

Working Hours

As per dealership operational timings, with weekly off and additional hours during peak business requirements as per company policy.

• It is a Full Time Retail / Counter Sales job for candidates with 0 - 2 years of experience.