Position: Assistant Store Manager
Role Summary:
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales, managing staff, and ensuring excellent customer service.
Key Responsibilities:
Assist in managing day-to-day store operations.
Support the Store Manager in achieving sales targets and business goals.
Supervise and motivate store staff to deliver excellent customer service.
Monitor inventory levels and coordinate stock replenishment.
Ensure proper visual merchandising and store presentation.
Handle customer queries, complaints, and escalations professionally.
Maintain store cleanliness, safety, and compliance with company policies.
Prepare sales reports and assist with store administration.
Support recruitment, training, and performance management of store employees.
Ensure accurate cash handling and billing procedures.
Requirements:
Bachelor's degree in any discipline.
2–5 years of retail sales or store operations experience.
Strong leadership and team management skills.
Good communication and interpersonal skills.
Proficiency in MS Office and retail billing/POS systems.
Ability to work in a fast-paced retail environment.
Key Skills:
Team Management
Customer Service
Sales & Target Achievement
Inventory Management
Visual Merchandising
Problem Solving
Communication Skills
Store Operations Management