Job Description
Role: Management Trainee / Assistant Chief Delight Officer (ACDO)
Roles & Responsibilities
Customer Service & Store Operations
● Maintain high standards of customer service, store ambience, and overall facilities.
● Greet customers, assist with queries, and ensure a smooth service experience.
● Keep the store clean, organized, and fully operational at all times.
Inventory & Stock Management
● Check received stock against invoices to ensure accuracy.
● Mark prices on stock and restock shelves in time.
● Maintain stock levels, supplies, and inventory records.
● Order groceries and required supplies as per business needs.
Cash & Account Management
● Receive cash and provide accurate change.
● Balance daily cash receipts and make deposits.
● Record Visa and debit transactions accurately.
● Maintain and update the manual general ledger.
● Print, record, and verify receipts.
● Reconcile bank statements regularly.
● Track customer credit and ensure timely collection of receivables.
Record Keeping & Documentation
● Maintain log books, accounts, and price records systematically.
● Ensure all paperwork, cash logs, and inventory records are updated and error-free.
Requirements
● Experience in Operations is mandatory.
● QSR (Quick Service Restaurant) experience is required.
● Strong customer service skills and basic accounting knowledge.
● Good communication, integrity, and attention to detail.