Service Engineer

Integrated Solutions Service Team Ldr 2 Job Title: Sr Service Role – HVAC Chillers Diploma / Bachelor’s Degree in Mechanical, Electrical, or Refrigeration & Air Conditioning Engineering Job Summary The Service Engineer – HVAC Chillers is responsible for installation support, preventive maintenance, breakdown service, troubleshooting, and overhauling of HVAC chiller systems. The role ensures optimal performance, reliability, energy efficiency, and customer satisfaction across assigned customer sites. Key Responsibilities Installation & Commissioning Support installation, commissioning, and start-up of air-cooled and water-cooled chillers Verify system compliance with design specifications and safety standards Coordinate with project teams, contractors, and customers during commissioning Service & Maintenance Perform preventive and corrective maintenance of HVAC chiller systems Diagnose and troubleshoot mechanical, electrical, and control system faults Carry out overhauls, compressor servicing, oil analysis, and refrigerant handling Ensure timely closure of service calls and breakdowns Technical Support Interpret wiring diagrams, P&IDs, and control logic Calibrate sensors, valves, and control devices Ensure proper operation of pumps, cooling towers, and associated equipment Maintain compliance with OEM guidelines and statutory safety norms Customer Management Interact with customers professionally and provide technical explanations Prepare service reports, root cause analysis (RCA), and recommendations Upsell AMC, spares, and service upgrades where applicable Documentation & Compliance Maintain detailed service records and job reports Follow EHS guidelines, work permits, and safety procedures Support audits and quality improvement initiatives Key Skills & Competencies Strong knowledge of HVAC chiller systems (screw, centrifugal, scroll, reciprocating) Hands-on experience with refrigerants (R134a, R410A, R407C, etc.) Electrical troubleshooting (motors, VFDs, starters, panels) Familiarity with BMS, PLCs, and control systems Analytical and problem-solving skills Good communication and customer-handling skills Willingness to travel and work on-site Desired Certifications (Preferred) HVAC / RAC Certification OEM Chiller Training (Carrier, Trane, Daikin, York, etc.) Electrical Safety / EHS Certification Experience Level Senior Level