Ticketing Executive

Job Title: Hotel & Ticket Booking Executive (Admin Role)
Location: Ansari Road, Daryaganj – Delhi
Salary: ₹31,000 per month (Fixed)
Shift Timing: 09:00 AM – 06:00 PM (Monday to Saturday)
Travel: Mandatory if required

Job Description:
The ideal candidate will be a self-starter and quick learner, open to handling both administrative and travel desk responsibilities. The role requires a good understanding of office systems, processes, and day-to-day operations. The candidate should be able to multitask and ensure timely completion of responsibilities across different verticals. The executive should be a team player, dynamic, and capable of handling a steep learning curve.

Travel Desk & Booking:

• Handle domestic hotel bookings only through online portals, agents, and direct hotel coordination.

• Manage domestic air, train, and bus ticket bookings.

• Prepare travel itineraries and track booking confirmations.

• Coordinate with hotels, travel agents, and vendors.

• Resolve booking-related queries and issues.

• Maintain booking records, invoices, and receipts.

Office Administration:

• Day-to-day office management and coordination.

• Monitor employee attendance using biometric systems, software, or manual records.

• Ensure basic amenities for staff (seating, water, pantry, hygiene).

• Coordinate regular maintenance, repairs, and facility checks.

• Handle vendor coordination, purchase management, bill processing, and payments.

• Negotiate best deals with vendors.

• Maintain storage, files, publications, and common areas.

• Maintain a cash register to track expenses.

• Manage internal filing systems for bills, invoices, and vouchers.

• Supervise office boy and ensure office cleanliness and order.

• Ensure clean and hygienic workspaces, reception, conference rooms, pantry, and cafeteria.

• Ensure all AMCs, electrical, mechanical, plumbing, repairs, maintenance, and office furnishings are in proper condition.

• Order required office or travel-related items online and maintain records.

• Prepare basic reports and provide updates to management.

Eligibility Criteria:

• Education: Graduate preferred (any stream).

• Experience: Minimum 8+ years experience in travel desk / hotel booking / office administration / facility management.

• Skills:

  • Strong knowledge of domestic hotel & ticket booking portals.

  • Proficiency in MS Office & Excel.

  • Good understanding of travel desk, housekeeping, vendor management, general administration, and facility management.

  • Good communication skills (Hindi & English – verbal and written).

  • Dynamic, energetic, and multitasking ability.

• It is a Full Time Recruiter / HR / Admin job for candidates with 6+ years of experience.