Senior HR Operations Officer - Employee Data Management

Senior Officer - HR Operations - Data Management We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. ​Human Resources​ Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role The Employee Life Cycle (ELC) Specialist plays a critical role in maintaining and managing employee data integrity within the organization. This position requires a detail-oriented individual with a strong focus on accuracy and the ability to handle sensitive information confidentially. The role involves collaborative efforts with various departments to ensure smooth and precise data management, including position management, offboarding, and absence tracking. Your responsibilities 1. Data Integrity and Management Accurately input, update, and maintain employee records in the HR information system. Manage processes for updating personal employee data, contract changes, work data change requests, employment confirmation letters, mass data updates, data corrections, and employment probation confirmation. Ensure all transactions are completed within the SLA and payroll cut-off dates. Conduct regular audits to verify data accuracy and consistency across various systems. Demonstrate a methodical and organized approach to work situations with high attention to detail. 2. Position Management Oversee the creation, modification, and deletion of positions within the HR system. Interact with other subject matter experts (e.g. HRBP, CoE, factory HR etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries. Prioritize cases and conduct continuous follow ups/ check-ins to ensure case closure. 3. Bulk Data Upload Manage the bulk data upload process by initiating data import in SuccessFactors. Ensure compliance with data governance, company policies and legal requirements during the process. Perform post upload validations. 4. Compliance and Confidentiality Maintain strict confidentiality of employee data and adhere to privacy laws, local legislation, and company policies. Ensure compliance with data protection regulations and internal data management guidelines. 5. Interdepartmental Collaboration Work closely with HR and payroll to resolve any discrepancies in employee data. Collaborate with other departments to ensure accurate and timely data management. 6. Process Improvement Identify and suggest improvements in data management processes to enhance efficiency and accuracy. Engage in HR system improvement projects or data migration activities. 7. Query Management Respond to data-related queries from employees and management in a timely and professional manner. Provide support and guidance on data management best practices. The experience we're looking for Bachelor's degree in any field from a recognized university or relevant professional qualifications. 4-6 years of experience in HR data management, Employee Lifecycle or a related role, preferably in a shared services environment. Proficient in Microsoft applications (Excel, Word, PowerPoint). Good knowledge of HR Systems such as Success Factor, ServiceNow, and HRIS is an added advantage. Strong attention to detail and commitment to data accuracy. Excellent organizational and time-management skills. Ability to handle sensitive information with discretion and integrity. Strong communication and interpersonal skills. The skills for success Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Storytelling; Data led storytelling, Strategic mindset, Digital literacy, HR Data Analsyis; Data management; Employee data management, Commercial accumen, Solutioning. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. Experience Level Senior Level