Screening Manager

Role Overview

The Screening Manager will oversee the end-to-end screening, evaluation, and onboarding process for house-help experts ( maids) and workforce staff. This role ensures that Tenzo’s quality, hygiene, service, and behavioural standards are upheld during recruitment and onboarding. The Screening Manager will lead a team of Screening Executives, coordinate with trainers and operations, and ensure compliance with statutory and organizational requirements.

Key Responsibilities

• Screening & Evaluation Oversight

o Supervise the screening process conducted by Screening Executives.

o Ensure candidates meet Tenzo’s hygiene, service, and behavioral standards.

o Oversee documentation verification and background checks.

• Training & Onboarding Coordination

o Collaborate with Training Managers to align screened candidates with training schedules.

o Conduct orientation sessions for new recruits on Tenzo’s service protocols and workplace conduct.

o Ensure smooth transition from screening to training and deployment.

• Team Leadership & Development

o Manage and mentor Screening Executives, ensuring consistency in evaluation standards.

o Conduct regular team reviews and provide feedback for performance improvement.

• Compliance & Quality Assurance

o Ensure adherence to statutory and company compliance standards during screening and onboarding.

o Monitor and audit screening records, reports, and onboarding dashboards.

• Operational Alignment

o Work closely with operations to match screened candidates with workforce demand.

o Maintain updated records of candidate readiness and deployment status.

• Continuous Improvement

o Identify gaps in screening processes and recommend improvements.

o Introduce new evaluation techniques and onboarding practices to enhance efficiency.

Key Skills & Competencies

• Strong leadership and team management skills.

• Expertise in workforce screening, recruitment, or hospitality onboarding.

• Excellent communication and interpersonal abilities.

• Ability to evaluate candidates objectively and maintain compliance standards.

• Analytical mindset for monitoring and improving screening effectiveness.

• Empathy, patience, and ability to mentor diverse workforce groups.

• It is a Full Time Recruiter / HR / Admin job for candidates with 3 - 6 years of experience.