HR EXECUTIVE – RECRUITMENT, PEOPLE OPERATIONS & BUSINESS COORDINATION
Company: BAT MASTER – From the House of YOUR TRENDYS
Location: Meerut, Uttar Pradesh | Hybrid
Employment Type: Training → HR Executive Trainee → HR Executive
Experience: Freshers and candidates with relevant HR experience may apply
Career Path: Performance-Based
🚀 ABOUT BAT MASTER
BAT MASTER is a growing sports brand specializing in cricket equipment, OEM/private-label solutions, sports branding, dealer development and B2B customer growth.
We operate through an asset-light business model, partnering with manufacturing specialists while focusing on brand building, sales, customer success, technology, automation and business expansion.
We are looking for an ambitious and organized HR professional who wants to do more than routine HR administration.
This role provides an opportunity to work directly with the Founder/Business Head and participate in building the company's HR systems, recruitment processes, training framework, employee documentation and performance-management systems.
🎯 YOUR MISSION
Your primary mission will be to help BAT MASTER:
Hire the right people → Onboard them → Train them → Monitor performance → Build systems → Develop the team.
You will also support management with daily business-performance reporting and coordination.
KEY RESPONSIBILITIES
1. Recruitment & Talent Acquisition
You will independently support the complete recruitment cycle:
Understand manpower requirements from management.
Prepare and publish job descriptions.
Source candidates through Indeed, Job Hai, Naukri, LinkedIn and other relevant platforms.
Screen CVs and shortlist candidates.
Conduct initial candidate communication and screening.
Schedule interviews.
Coordinate interview rounds with management.
Maintain candidate pipelines and recruitment trackers.
Follow up with candidates throughout the recruitment process.
Maintain recruitment MIS.
Coordinate reference checks where required.
Coordinate selection and joining formalities.
Prepare internship, offer and appointment documentation.
Maintain an active talent pool for future requirements.
Support employer-branding and recruitment campaigns.
Recruitment Objective
The objective is not simply to generate CVs.
It is to identify, qualify and help hire candidates who can perform and grow with BAT MASTER.
2. Employee Onboarding & HR Operations
Coordinate joining formalities.
Maintain employee documentation.
Prepare onboarding checklists.
Conduct/coordinate employee induction.
Explain company policies and working procedures.
Maintain employee records.
Coordinate attendance and leave records.
Track probation and performance-review dates.
Coordinate employee communication.
Maintain HR MIS.
Ensure HR documentation remains current and organized.
3. Training & Learning Development
You will coordinate and help build the company's internal training system.
Responsibilities include:
Prepare training calendars.
Schedule employee training.
Coordinate product training.
Coordinate HR and process training.
Maintain training attendance.
Track training completion.
Collect employee feedback.
Maintain training records.
Identify training requirements.
Coordinate refresher training.
Prepare training presentations and learning material.
4. Product & Business Knowledge Management
BAT MASTER operates across multiple sports products and business processes. You will help convert business knowledge into structured training resources.
You will assist in preparing and maintaining:
Product Manuals
Product Knowledge Sheets
Product FAQs
Sales Playbooks
Customer Success Manuals
Employee Handbook
HR SOPs
Recruitment SOPs
Training Manuals
Business Process Documents
Internal FAQs
Onboarding Guides
The ability to take information from founders/team members and convert it into clear, structured and usable documentation is important.
5. Customer Success Performance Monitoring
You will support the Founder/Business Head in monitoring the daily performance of Customer Success Executive(s).
The objective is to ensure that leads and customers are followed up systematically and that the CRM/reporting system remains updated.
Daily Performance Metrics
Track:
New leads received
Leads contacted
Calls completed
WhatsApp follow-ups
Quotations sent
Sample orders
Payments received
Orders confirmed
Repeat-order follow-ups
Pending customer follow-ups
Customer complaints/escalations
CRM updates
You will:
Prepare the Daily Sales Performance Report.
Coordinate the daily performance review.
Identify pending follow-ups.
Track agreed action points.
Ensure CRM/reporting records are updated.
Prepare weekly and monthly performance summaries.
Escalate significant delays or performance gaps to the Founder/Business Head.
This is a monitoring and coordination responsibility. The HR Executive is not expected to directly perform sales unless separately assigned.
6. Daily & Weekly Business MIS
You will assist management in maintaining a simple, accurate performance dashboard.
Daily Dashboard
KPITargetActualStatusNew LeadsLeads ContactedCalls CompletedWhatsApp Follow-upsQuotationsSample OrdersPaymentsOrders ClosedRepeat OrdersPending Follow-upsComplaints
You will also prepare weekly summaries highlighting:
Achievements
Pending activities
Performance gaps
Follow-up gaps
Recruitment status
Training status
Employee-related issues
Management action points
7. Daily Performance Review Coordination
You will coordinate a short daily review with relevant team members.
Responsibilities:
Prepare the previous day's performance report.
Schedule the review.
Record key decisions.
Record action points.
Assign/track follow-ups.
Monitor completion.
Report unresolved issues to management.
The objective is to create a culture of measurement, accountability and continuous improvement without unnecessary meetings.
8. HR Documentation & Process Improvement
You will continuously help improve BAT MASTER's HR systems.
This includes:
Recruitment workflows
Interview evaluation forms
Onboarding checklists
Training trackers
Performance review formats
Employee policies
HR MIS
SOPs
Employee communication templates
Digital HR records
You will be encouraged to identify repetitive activities and suggest AI, automation or technology-based improvements.
🧠 SKILLS REQUIRED
Essential
Good written and spoken English.
Good communication skills.
Strong organizational ability.
Strong follow-up skills.
Good interpersonal skills.
Ability to maintain confidentiality.
Ability to work with deadlines.
Basic Excel/Google Sheets knowledge.
Good MS Word/Google Docs skills.
Ability to prepare professional documents.
Preferred
Canva / presentation skills.
Familiarity with recruitment platforms.
CRM experience.
AI tools.
HR software.
Automation tools.
Previous internship/project experience in HR.
🎓 EDUCATIONAL QUALIFICATION
Candidates pursuing or having completed graduation in:
Human Resources
Business Administration
Commerce
Psychology
Management
Or a related discipline
may apply.
Freshers are welcome.
Candidates with relevant HR/recruitment experience are also encouraged to apply.
👤 WHO SHOULD APPLY?
This opportunity is particularly suitable for someone who:
Wants to build a career in HR.
Enjoys working with people and processes.
Is comfortable taking responsibility.
Has strong follow-up discipline.
Likes organizing information.
Wants exposure to recruitment and business operations.
Is interested in AI and automation.
Wants direct exposure to business leadership.
Is willing to learn beyond a narrow HR job description.
Can work independently after receiving initial direction.
This may not be the right role if you are looking only for routine administrative HR work.
📈 CAREER PATH
The intended career pathway is:
HR Training / Intern
↓
HR Executive Trainee
↓
HR Executive
↓
Senior HR / People Operations
Career progression will depend on performance, capability, business requirements and company policy.
💰 TRAINING, PROBATION & COMPENSATION STRUCTURE
Stage 1 – Structured HR Training
Duration: 3 Months
Fixed Training Stipend: ₹5,000 per month
During this period, the selected candidate will receive practical exposure and training in:
Recruitment
HR operations
Employee onboarding
Training coordination
HR documentation
Product knowledge
Performance monitoring
MIS reporting
AI-assisted HR processes
Business automation
Stage 2 – HR Executive Trainee
Upon successful completion of the three-month training period and satisfactory performance:
Designation: HR Executive Trainee
Probation: 6 Months
Fixed Salary: ₹15,000 per month
Stage 3 – Confirmation
Upon successful completion of the probation period and satisfactory performance, the candidate may be confirmed as HR Executive, subject to company policy, business requirements and applicable terms of employment.
Future salary revisions and career progression will be performance-based.
The training-to-employment pathway is performance-based and completion of training does not automatically guarantee confirmation.
📊 KEY PERFORMANCE INDICATORS
Performance will be evaluated on:
Recruitment
Positions successfully closed.
Quality of shortlisted candidates.
Candidate response rate.
Interview coordination efficiency.
Interview attendance.
Recruitment turnaround time.
Recruitment MIS accuracy.
HR Operations
Joining documentation accuracy.
Employee onboarding completion.
HR records maintenance.
Timely reporting.
Training
Training sessions coordinated.
Training completion.
Training documentation.
Product manuals and SOPs prepared.
Business Coordination
Daily performance report submitted on time.
Accuracy of Customer Success MIS.
Follow-up tracking.
Action-point completion.
Weekly reports.
Timely escalation of issues.
Overall
Reliability
Communication
Ownership
Confidentiality
Initiative
Accuracy
Ability to learn
Ability to improve processes
🚀 WHAT YOU WILL LEARN
You will receive practical exposure to:
Recruitment → HR Operations → Employee Onboarding → Training → Performance Management → MIS → SOP Development → Business Operations → AI & Automation
You will also gain exposure to how a growing B2B sports company builds its people and operating systems.
🌟 WHY JOIN BAT MASTER?
Direct exposure to the Founder/Business Head.
Hands-on responsibility from an early stage.
Opportunity to help build HR systems from the ground up.
Exposure to recruitment and business operations.
Learn AI and automation tools.
Work with a growing sports brand.
Understand B2B sales and customer success.
Performance-based career growth.
Opportunity to contribute ideas and implement improvements.
📋 SELECTION PROCESS
Step 1: CV/Application Screening
↓
Step 2: Initial HR/Telephonic Discussion
↓
Step 3: Practical/Role-Based Assessment
↓
Step 4: Management Interview
↓
Step 5: Final Selection & Joining Discussion
The company may modify the selection process depending on the candidate's experience and role requirements.
📝 PRACTICAL ASSESSMENT
Shortlisted candidates may be asked to complete a practical assignment such as:
Prepare a recruitment workflow for hiring a Customer Success Executive.
Prepare an employee onboarding checklist.
Create a simple daily employee performance dashboard.
Prepare a one-page product knowledge sheet.
The assessment is intended to evaluate organization, communication, analytical thinking and documentation ability, rather than merely academic qualifications.
⚖️ CONFIDENTIALITY & COMPANY POLICY
The selected candidate will be required to comply with applicable company policies relating to:
Confidentiality
Data security
Employee information
Customer information
Company documents
Business processes
Attendance
Professional conduct
Reporting
Use of company systems and resources
Any material or repeated non-compliance may result in corrective action, suspension or discontinuation of the training engagement, subject to the applicable company policy, agreed terms and applicable law.
Any stipend or salary already earned will be handled in accordance with the agreed terms and applicable law.
📍 REPORTING STRUCTURE
Reports To: Founder / Business Head
Works Closely With:
Customer Success Executive
Operations & Admin
Marketing Team
Automation/CRM Team
Management
📩 HOW TO APPLY
Please submit:
Updated CV
Educational details
Relevant internship/project experience, if any
Current location
Availability to join
Brief explanation of why you want to build a career in HR
Candidates should be comfortable with the training, probation and compensation structure before applying.
Location: Meerut, Uttar Pradesh
Working Model: Hybrid, with office presence as required by the role and training schedule.
BAT MASTER – From the House of YOUR TRENDYS
Build. Learn. Take Responsibility. Grow With Us.