Greet visitors and handle front desk reception duties with politeness and professionalism.
Manage incoming and outgoing phone calls.
Maintain and update the complaint register accurately.
Handle all general administration and maintenance-related work for the building.
Write professional emails and handle basic correspondence.
Coordinate with vendors and customer care teams for repairs, maintenance, and service requirements.
Track and follow up on service issues and ensure timely resolution.
Assist in daily operational and support tasks as required by the management