Operation Executive

BAT MASTER — From the House of YOUR TRENDYS

Job Description: Operations & Administration Executive

Job Location: Meerut, Uttar Pradesh
Work Mode: Office-based with occasional flexibility as approved
Job Type: Full-time
Department: Operations & Administration
Experience: 1 plus year
Qualification: Graduate or pursuing graduation; candidates with strong organisational skills may also be considered

About BAT MASTER

BAT MASTER is a sports goods brand focused on cricket products, customised sports equipment manufacturing, private labelling, sourcing solutions, branding and B2B business development.

We are looking for an organised and proactive Operations & Administration Executive to coordinate daily business activities, maintain documentation, support management and ensure smooth coordination between customers, vendors and internal team members.

Key Responsibilities

1. Office Administration

• Maintain daily office records, documents and trackers.

• Coordinate attendance, schedules, meetings and follow-ups.

• Maintain organised digital files and company records.

• Support management with daily administrative tasks.

2. Operations & Vendor Coordination

• Coordinate with suppliers and vendors for product requirements, quotations, samples and deliveries.

• Track production progress and delivery commitments.

• Maintain records of orders, pending tasks and operational issues.

• Coordinate between design, sales, customer success and vendors.

3. Customer & Order Coordination

• Track customer enquiries, quotations, orders and pending payments.

• Ensure timely follow-ups with the relevant team members.

• Maintain accurate customer and order information in the CRM or Google Sheets.

• Escalate delays, discrepancies and customer concerns to management.

4. Documentation & Reporting

• Prepare daily operational reports and task-status updates.

• Maintain purchase, dispatch, quotation and order records.

• Assist in preparing SOPs, checklists and process documents.

• Use Google Workspace, spreadsheets and AI tools to improve productivity.

5. Management Support

• Coordinate assigned projects and ensure tasks are completed on time.

• Track pending activities and remind responsible team members.

• Support onboarding, training coordination and internal communication when required.

• Maintain confidentiality of company information and business records.

Required Skills

• Good communication and coordination skills.

• Strong organisation, follow-up and time-management abilities.

• Basic knowledge of MS Excel or Google Sheets.

• Comfortable using email, WhatsApp, Google Drive and online tools.

• Willingness to learn CRM systems, AI tools and digital workflows.

• Responsible, detail-oriented and comfortable working with deadlines.

• Interest in sports or the sports goods industry is an advantage.

Performance Indicators

Performance may be evaluated on:

• Accuracy and completeness of records.

• Timely completion of assigned tasks.

• Vendor and internal coordination effectiveness.

• Follow-up discipline and reporting accuracy.

• Order-status tracking and issue escalation.

• Reliability, confidentiality and initiative.

Career Development

This role offers practical exposure to business operations, administration, vendor management, customer coordination and technology-enabled workflows. Growth into senior operations, administration or coordination responsibilities will depend on demonstrated performance and available opportunities.

Application Process

Interested candidates should share:

• Updated CV.

• Current location.

• Educational qualification.

• Relevant experience, if any.

• Computer and spreadsheet skills.

• Availability to join.

• It is a Full Time Recruiter / HR / Admin job for candidates with 1 - 6+ years Experience.