HR/Admin HR Operations

We are looking for a HR Operations to join our team at Hospital - Job Description (JD) – Operations Coordinator

Location: Greater Kailash-I, New Delhi
Industry: Healthcare / Multi-Speciality Hospital (Upcoming Project)
Department: Hospital Administration & Operations
Reports To: Chief Operating Officer (COO) / Hospital Director

Position Overview

We are looking for a proactive and detail-oriented Operations Coordinator to support the establishment and operational readiness of a new multi-speciality hospital in Greater Kailash-I, New Delhi. The candidate will coordinate with internal teams, consultants, architects, government authorities, vendors, and healthcare professionals to ensure timely completion of all statutory, operational, and administrative requirements before the hospital becomes operational.

Key Responsibilities

1. Regulatory Compliance & Hospital Licensing

• Coordinate all statutory approvals and registrations required for hospital commencement.

• Follow up with consultants and government departments for:

  • Clinical Establishment Registration

  • Fire NOC

  • Pollution Control Board approvals

  • Biomedical Waste Management authorization

  • Lift License

  • Electrical Safety approvals

  • Pharmacy License

  • Blood Centre/Blood Storage approvals (if applicable)

  • PNDT Registration (if applicable)

  • AERB approvals for radiology equipment

  • NABH documentation support

  • Trade License

  • Labour Department registrations

  • Shops & Establishment Registration

  • GST and Professional Tax coordination

  • Any additional local/state healthcare compliances.

2. Clinical Coordination

• Coordinate with doctors and consultants regarding joining schedules.

• Follow up on credentialing and privileging documentation.

• Ensure all medical staff licenses and registrations are verified.

• Coordinate procurement of clinical equipment.

• Liaise with nursing administration and departmental heads.

• Maintain departmental readiness status.

3. Recruitment Coordination

• Coordinate recruitment of:

  • Doctors

  • Nursing Staff

  • Technicians

  • Receptionists

  • Front Office Executives

  • Housekeeping

  • Security

  • Biomedical Engineers

  • Administrative Staff

• Schedule interviews.

• Coordinate offer letters and joining formalities.

• Maintain recruitment tracker.

• Coordinate induction and onboarding.

4. Operations Coordination

• Maintain daily project progress tracker.

• Coordinate with:

  • Architects

  • Interior contractors

  • Civil contractors

  • HVAC vendors

  • Biomedical vendors

  • IT vendors

  • Facility Management Agencies

• Ensure all work is completed as per timelines.

• Escalate delays immediately.

5. Documentation & Follow-up

• Maintain all licenses and certificates.

• Maintain document repository.

• Prepare MIS reports.

• Maintain project dashboard.

• Follow up with every stakeholder until closure.

6. Vendor Coordination

• Coordinate procurement activities.

• Follow up for quotations.

• Purchase Order tracking.

• Delivery follow-up.

• Installation coordination.

• Asset documentation.

7. Hospital Readiness Checklist

Coordinate and monitor completion of:

Infrastructure

• Civil work

• Interiors

• Furniture

• Electrical

• Plumbing

• Fire Fighting

• Signages

• Air Conditioning

• Modular OT

• ICU readiness

Clinical Readiness

• Medical Equipment

• Biomedical Equipment

• Laboratory

• Pharmacy

• Radiology

• CSSD

• Nursing Stations

IT Readiness

• HMIS

• Networking

• CCTV

• Attendance System

• Biometric

• Telephone

• Wi-Fi

• Printers

HR Readiness

• Recruitment

• Staff Documentation

• Uniforms

• ID Cards

• Training

• SOP Orientation

Operational Readiness

• SOP Implementation

• Department Checklists

• Mock Drills

• Patient Journey Testing

• Emergency Response

• Inventory Verification

8. MIS & Reporting

• Daily Progress Report (DPR)

• Weekly Progress Report

• Compliance Status Report

• Recruitment Status Report

• Vendor Follow-up Report

• Project Timeline Tracker

• Risk & Delay Report

Required Skills

• Strong follow-up and coordination skills.

• Excellent verbal and written communication.

• Ability to work with multiple stakeholders.

• Knowledge of hospital operations.

• Good documentation skills.

• MS Excel, Word, PowerPoint proficiency.

• Project coordination ability.

• Time management and multitasking.

Preferred Qualification

• MBA (Hospital Administration) / MHA / BHA / BBA / Graduate in Healthcare Management.

• Certification in Hospital Administration will be an added advantage.

Experience

• 2–6 years in Hospital Operations, Healthcare Administration, Hospital Project Coordination, NABH, Licensing, or Healthcare Compliance.

• Candidates with experience in commissioning or setting up hospitals will be preferred.

Key Performance Indicators (KPIs)

• Timely completion of statutory approvals.

• Recruitment completion within planned timelines.

• Zero delays in compliance follow-ups.

• Project milestone adherence.

• Departmental readiness before launch.

• Accurate documentation and reporting.

• Effective vendor and stakeholder coordination.

• Successful operational readiness before hospital commissioning.

Compensation

• Salary: As per experience and industry standards.

• Performance-based incentives may be offered based on project milestones and successful hospital commissioning.

This role is ideal for a highly organized professional who can drive multiple workstreams simultaneously and ensure that every regulatory, operational, clinical, and administrative milestone is completed on time for the successful launch of the hospital.

• It is a Full Time Recruiter / HR / Admin job for candidates with 0 - 6+ years Experience.