HR/Admin HR Manager

About the Role

Velocity Housing is looking for a highly professional, proactive, and result-oriented Real Estate Manager with strong leadership, communication, and decision-making skills. The ideal candidate will be responsible for managing day-to-day operations, supervising team performance, coordinating sales and marketing activities, handling client relationships, and ensuring smooth business operations.

We are seeking a confident professional who can lead a team, manage multiple responsibilities, solve problems independently, maintain operational efficiency, and contribute to the company's business growth. Excellent English communication, a professional personality, and strong organizational skills are essential for this role.

Key Roles & Responsibilities

1. Team Leadership & Management

• Lead, supervise, and coordinate team members to ensure efficient daily operations.

• Assign responsibilities, establish priorities, monitor performance, and ensure timely completion of tasks.

• Conduct regular team meetings, review progress, and provide constructive feedback.

• Maintain team discipline, accountability, productivity, and professional standards.

• Support recruitment, onboarding, training, and performance evaluation when required.

2. Business Operations & Coordination

• Oversee daily office operations and ensure smooth workflow across departments.

• Coordinate with sales, marketing, telecalling, HR, and administrative teams.

• Develop and implement efficient processes to improve productivity and accountability.

• Monitor task completion, maintain operational records, and prepare regular progress reports.

• Identify operational challenges and take appropriate corrective action.

3. Real Estate Sales & Client Management

• Oversee property enquiries, lead management, client follow-ups, and appointment scheduling.

• Support the sales team in handling prospective buyers, investors, and property owners.

• Ensure professional communication and timely resolution of client queries.

• Monitor lead conversion, site visits, client engagement, and sales pipeline progress.

• Help the team communicate property details, pricing, documentation requirements, and project information accurately.

• Maintain strong client relationships and ensure a professional customer experience.

4. Performance Monitoring & Reporting

• Establish daily, weekly, and monthly work priorities in line with business objectives.

• Monitor team productivity, lead follow-ups, sales activities, and operational performance.

• Prepare management reports, review performance metrics, and identify areas for improvement.

• Ensure accurate maintenance of company records, reports, and internal documentation.

• Recommend practical strategies to improve team efficiency and business performance.

5. Communication & Professional Coordination

• Communicate confidently and professionally with clients, employees, management, and business associates.

• Handle escalations, resolve workplace issues, and make informed decisions.

• Ensure clear communication between departments to avoid delays and mismanagement.

• Represent the company professionally during client meetings and business discussions.

• Maintain confidentiality of company information, client data, and business records.

Required Skills & Competencies

• Excellent English Communication: Fluent spoken and written English, strong grammar, clear articulation, and professional presentation.

• Leadership Skills: Ability to manage people, delegate responsibilities, motivate team members, and drive performance.

• Managerial Ability: Strong planning, organizing, prioritization, and execution skills.

• Decision-Making: Ability to assess situations, solve problems, and take responsibility for outcomes.

• Real Estate Knowledge: Understanding of property sales, client handling, lead management, and real estate operations.

• Team Coordination: Ability to manage cross-functional activities and maintain an organized workflow.

• Computer Skills: Proficiency in MS Excel, Word, email, Google Workspace, reporting tools, and CRM software.

• Analytical Skills: Ability to review performance data, identify gaps, and recommend improvements.

• Interpersonal Skills: Professional attitude, emotional maturity, confidence, and the ability to handle challenging situations.

• Time Management: Ability to manage multiple tasks, meet deadlines, and maintain operational discipline.

• Professional Presentation: Well-groomed, presentable, organized, and confident in professional interactions.

Eligibility Criteria

• Bachelor's degree in Business Administration, Management, Marketing, or a related field preferred.

• 2–4 years of relevant professional experience preferred.

• Experience in real estate, sales management, business operations, or team supervision will be an advantage.

• Proven ability to lead teams, manage responsibilities, and achieve measurable work objectives.

• Excellent English fluency is mandatory.

• Candidates must demonstrate professionalism, accountability, initiative, and strong organizational capabilities.

Key Performance Expectations

The selected candidate will be expected to improve team productivity, maintain efficient office operations, strengthen client management, ensure timely reporting, and support business development through effective leadership and coordination.

Performance will be assessed through team productivity, task completion, operational efficiency, client satisfaction, reporting accuracy, and progress against assigned business objectives.

What We Offer

• Professional and growth-oriented working environment.

• Opportunity to take ownership of managerial responsibilities.

• Career development opportunities within the real estate industry.

• Exposure to business operations, sales coordination, and team leadership.

• Performance-based career progression.

Ideal Candidate Profile

We are looking for a mature, confident, and highly organized professional who can take ownership, lead a team, communicate fluently in English, and manage responsibilities without constant supervision. The ideal candidate should be solution-oriented, disciplined, presentable, and capable of balancing people management with business priorities.

Apply Now: If you have strong managerial capabilities, excellent English communication skills, and the ability to lead teams while managing real estate operations, we invite you to apply for this position.

• It is a Full Time Recruiter / HR / Admin job for candidates with 2 - 4 years of experience.