HR Manager

Job Title: HR Manager – Retail Operations

Department: Human Resources
Reports To: CEO
Location: Coimbatore

Job Summary

The HR Manager – Retail Operations will be responsible for managing the entire HR function across all retail outlets, warehouses, and corporate offices. This role ensures effective workforce planning, recruitment, employee engagement, compliance, payroll coordination, and performance management to support smooth retail operations. The HR Manager will act as a strategic partner to management and ensure that all HR processes align with company policies and statutory requirements.

Key Responsibilities

1. Recruitment & Manpower Planning

• Manage end-to-end recruitment for retail stores, warehouses, and corporate staff.

• Coordinate manpower planning with operations managers and branch heads.

• Source candidates through job portals, agencies, and internal referrals.

• Conduct interviews, salary negotiations, and final selection.

• Ensure timely onboarding and documentation of new employees.

2. HR Operations & Employee Lifecycle

• Handle the entire employee lifecycle including joining, confirmation, promotion, transfer, and exit.

• Maintain employee personal files and HR documentation.

• Manage HRMS and employee database.

• Issue appointment letters, confirmation letters, experience letters, and other HR communications.

3. Payroll & Compensation Management

• Coordinate monthly payroll processing with finance.

• Verify attendance, leave records, incentives, deductions, and overtime.

• Ensure accurate salary disbursement for retail staff across branches.

• Handle statutory deductions such as PF, ESI, Professional Tax, and TDS.

4. Statutory Compliance

• Ensure compliance with labour laws and statutory regulations including:

  • PF

  • ESI

  • Shops & Establishment Act

  • Minimum Wages

  • Bonus Act

  • Gratuity Act

• Coordinate with labour authorities during inspections or audits.

• Maintain statutory registers and compliance records.

5. Attendance & Leave Management

• Monitor daily attendance of retail outlets.

• Ensure proper leave management and shift scheduling.

• Address absenteeism and attendance irregularities.

6. Performance Management

• Implement performance evaluation systems for retail employees.

• Coordinate performance reviews with branch managers.

• Track employee productivity and performance improvements.

7. Employee Relations & Discipline

• Address employee grievances and workplace issues.

• Conduct disciplinary actions including warning letters, memos, and investigations.

• Ensure compliance with company policies and maintain workplace discipline.

8. Training & Development

• Identify training needs for retail employees.

• Conduct induction programs for new hires.

• Organize training programs related to customer service, product knowledge, and retail operations.

9. HR Reporting & MIS

• Prepare monthly HR reports including:

  • Manpower reports

  • Attrition reports

  • Recruitment status

  • Payroll reports

• Provide HR analytics and workforce insights to management.

Required Qualifications

• Bachelor’s Degree in Human Resources / Business Administration / Commerce

• MBA or PG Diploma in HR (Preferred)

Experience

• 5–10 years of HR experience, preferably in Retail / Pharmacy / FMCG / Multi-location operations.

Key Skills

• Retail HR Management

• Labour Law Compliance

• Recruitment & Talent Acquisition

• Payroll Coordination

• Employee Relations

• HR Policies & Procedures

• Strong communication and leadership skills

• Ability to manage multi-branch workforce

Interested Candidates Contact Us : 9843822500

• It is a Full Time Recruiter / HR / Admin job for candidates with 3 - 6+ years Experience.