HR Head

Operations Manager – Study Abroad & Migration Consultancy

Job Overview

The Operations Manager oversees day-to-day administrative and client service operations of the consultancy, ensuring smooth workflow, compliance with visa/migration regulations, and effective coordination between counsellors, partners, and clients. This role requires strong leadership, process management, and communication skills.

Key Responsibilities

• Oversee daily operations across departments (counselling, documentation, admissions, visa processing, marketing).

• Ensure smooth coordination between students, counsellors, universities, and migration partners.

• Monitor student applications, visa files, and migration documentation to ensure accuracy and compliance.

• Supervise counsellors and support staff, providing training, performance tracking, and motivation.

• Implement operational policies, procedures, and quality standards.

• Manage communication with international education partners, agents, and embassies.

• Prepare reports on student intakes, visa success rates, and business performance.

• Handle escalations related to client queries, complaints, and visa issues.

• Collaborate with the marketing team for campaigns, events, and partnerships.

• Ensure financial discipline in fee collections, service charges, and invoices.

• Keep updated with international education trends, immigration policies, and institutional partnerships.

Qualifications & Skills

• Bachelor’s or Master’s degree in Business Administration / Education / Management / International Relations.

• Minimum 3–5 years of experience in study abroad, migration, or education consultancy.

• Strong leadership, team management, and communication skills.

• In-depth understanding of admissions, visa documentation, and migration processes (USA, UK, Canada, Australia preferred).

• Excellent organizational and problem-solving abilities.

• Proficiency in CRM systems, MS Office, and reporting tools.

• Customer-focused approach with high attention to detail.

• Ability to multitask and work under pressure with deadlines.

• It is a Full Time Recruiter / HR / Admin job for candidates with 2 - 6 years of experience.

More about this HR Head job

1. What is the eligibility criteria to apply for this HR Head job?
   Ans: The candidate should be Post Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹50000 per month that depends on your interview. It's a Full Time job in Kochi.
3. How many working days are there for this HR Head job?
   Ans: This HR Head job will have 6 working days.
4. Are there any charges applicable while applying or joining this HR Head job?
   Ans: No, there is no fee applicable for applying this HR Head job and during the employment with the company, i.e., Team V Recruitment Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this HR Head role?
   Ans: There is an immediate opening of 1 HR Head at Team V Recruitment Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Recruiter / HR / Admin job.
8. What are the timings of this HR Head job?
   Ans: This HR Head job has 09:00 AM - 06:00 PM timing.