HR /Freelancer & Internship

Detailed Duties & Responsibilities

1. Recruitment & Team Management

• Recruit and onboard district-level sales executives (permanent) and freelance business development associates (commission-based) and.other recruitment’s as required time to time

• Maintain a minimum of 10 freelancers recruited per month, ensuring at least 5 remain active for 3 months.

• Handle onboarding, training, and exit formalities of all sales personnel/others.

• Train all members on company processes, CRM usage, and reporting formats.

• Maintain attendance, performance, and incentive data for all team members.

2. Performance Monitoring & Reporting

• Collect daily reports from telecallers, field executives, and freelancers.

• Review daily activities, identify performance gaps or field challenges, and provide solutions.

• Ensure each team member is achieving individual targets (sales, leads, follow-ups).

• Submit daily summary reports to the Project or Regional Manager.

• Maintain a monthly dashboard of performance, lead status, and sales achievements.

3. Lead & CRM Management

• Track all leads in CRM software from generation to closure.

• Ensure every lead has updated follow-up status, site visit details, and closure remarks.

• Set automatic reminders for missed follow-ups and issue notices to inactive members.

• Enter and verify data on the PM Surya Ghar Portal — ensure accurate customer details, load, photos, and KYC documents.

• Ensure zero data mismatch between CRM, portal, and field reports.

4. Customer Coordination & Execution

• Communicate directly with customers for surveys, registration, documentation, and installation scheduling.

• Coordinate with the installation team to ensure timely project completion and quality updates.

• Update management about ongoing installations, commissioning, and post-installation issues.

• Support management for additional duties assigned time-to-time.

5. Documentation & Compliance

• Maintain soft and hard copies of all relevant data — leads, customer KYC, agreements, invoices, site photos, and subsidy documents.

• Ensure all entries comply with MNRE / PM Surya Ghar guidelines and internal audit standards.

• It is a Full Time Recruiter / HR / Admin job for candidates with 0 - 2 years of experience.