• Conduct training on the new process, New joiners (Inductions) and Refresher. • Ensuring all our customer needs (Internal & External) are promptly and efficiently met. • Ensuring effective achievement of process implementation and process adherence. • Responsible for publishing a weekly training calendar and timely completion of training as per plan. • Conduct process training for new hires, upskill training for existing/new verticals/categories or refresher training. Thorough knowledge of warehouse functioning processes. (Classroom training and on the job training) • Adherence to Training SOP. • Maintain and share training reports on time. Maintain records of results for training and retraining programs. • Demonstrate Excellent Platform Skills. • Understanding of training methodologies & adult learning principles. • Strong Communication. English, Hindi and local language Written & Spoken. Ability to communicate in more than three languages would be an added advantage. • Knowledge of Kirkpatrick Learning Evaluation Model