An administrative assistant performs a wide range of clerical and organizational tasks to ensure an office's efficient and smooth operation. This role acts as a central point of communication and support for managers, employees, clients, and visitors
Core Responsibilities and Duties
Communication Management: Answering and directing phone calls, managing emails, handling incoming/outgoing mail, and drafting correspondence such as memos, letters, and reports.
Scheduling and Planning: Maintaining calendars, scheduling appointments and meetings, coordinating events, and making travel arrangements (booking flights, hotels, etc.).
Document and File Management: Creating, organizing, and maintaining accurate electronic and physical filing systems, performing data entry, and managing databases.
Office Operations Support: Monitoring and ordering office supplies, ensuring proper function of office equipment (printers, fax machines), and assisting with basic bookkeeping tasks like processing invoices and expense reports.
Reception Duties: Greeting visitors and clients, providing general information, and maintaining a professional and welcoming front-desk area.
Special Projects: Assisting with various projects and supporting other departments as needed, which may involve research or data compilation.