Hr/Admin

Job Summary:

We are hiring a detail-oriented and responsible CRM Analyst to work from our office and manage CRM reporting, team analysis, and performance tracking for our Remote Sales Telecaller Team. This role involves monitoring daily activities, generating reports, and providing actionable insights to help improve the efficiency and performance of the remote sales team.

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Key Responsibilities:

Manage and maintain the CRM system with 100% accuracy.
Monitor remote telecallers' daily work status, lead follow-ups, and conversions through the CRM.
Prepare daily, weekly, and monthly performance reports for the sales team and management.
Track telecaller KPIs such as call counts, connected calls, lead status, and target achievements.
Identify gaps in team performance using CRM data and highlight them to management.
Provide regular feedback and suggestions to improve remote sales team productivity.
Collaborate with sales managers to ensure proper usage of the CRM by remote teams.
Maintain lead records, follow-up updates, and ensure timely status changes in CRM.
Troubleshoot minor CRM issues and coordinate with the technical team when required.
Maintain confidentiality and ensure data security at all times.

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Key Skills & Requirements:

Strong skills in Excel, Google Sheets, and data reporting.
Ability to track and analyze performance of remote teams.
Knowledge of telecalling processes and lead management.
Excellent observation, coordination, and communication skills.
Self-motivated with strong attention to detail.
Bachelors degree in Business, IT, Marketing, or relevant field preferred.
Prior experience in a sales support or CRM analyst role is an advantage.

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Why Join Us:

Office-based stable role
Opportunity to work closely with sales leadership
Key position to improve remote sales efficiency
Data-driven work culture
Growth and learning opportunities

• It is a Full Time Recruiter / HR / Admin job for candidates with 1 - 3 years of experience.

More about this Hr/Admin job

1. What is the eligibility criteria to apply for this Hr/Admin job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Hr/Admin job?
   Ans: This Hr/Admin job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hr/Admin job?
   Ans: No, there is no fee applicable for applying this Hr/Admin job and during the employment with the company, i.e., MEMORA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hr/Admin role?
   Ans: There is an immediate opening of 10 Hr/Admin at MEMORA
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Recruiter / HR / Admin job.
8. What are the timings of this Hr/Admin job?
   Ans: This Hr/Admin job has 10:00 AM - 07:00 PM timing.