Hiring & Recruitment
Hire bakers, helpers, decorators, delivery staff, cleaners, and counter staff
Conduct interviews and trial shifts
Coordinate onboarding
Staff Management
Maintain attendance and leave records
Manage shift schedules
Handle staff issues and discipline
Reduce employee turnover
Operations Support
Ensure staff follow SOPs
Monitor hygiene and grooming
Coordinate between kitchen and management
Maintain daily staff reports
Training
Train new staff on:
behavior
hygiene
work systems
customer handling
Ensure SOP compliance
Payroll & Documentation
Coordinate salaries and overtime
Maintain employee records
Manage joining/leaving formalities
Requirements
Experience in bakery, café, restaurant, retail, or food business
Good communication in Hindi
Basic Excel/Google Sheets knowledge
Strong people-management skills
Ability to work in fast-paced environment