Hr/Admin

🛠️ Role Overview & Matrix

AttributeSpecificationJob TitleHuman Resources (HR) Manager – HVAC & Field ServicesDepartmentHuman ResourcesReports ToDirector of Operations / General ManagerWork LocationHybrid (Office administration + occasional travel to field/job sites)Core FocusTechnical recruiting, safety compliance (OSHA), and field staff retention

📋 Job Responsibilities

1. Recruitment & Staffing

• Technical Sourcing: Recruit licensed HVAC Service Technicians, Installers, Apprentices, Project Managers, and Dispatchers.

• Pipeline Management: Build active networks with trade schools, vocational colleges, and local union chapters.

• Credentials Verification: Validate universal EPA certifications, state mechanical licenses, and clean driving records (MVR).

2. Compliance & Safety Coordination

• Safety Protocols: Partner with the Safety Officer to enforce OSHA compliance, PPE usage, and hazardous material handling.

• Workers' Comp: Oversee the administration of field injury claims, incident reporting, and return-to-work programs.

• Labor Standards: Maintain strict compliance with state and federal wage-and-hour laws regarding travel time, overtime, and on-call shifts.

3. Employee Relations & Retention

• Retention Strategy: Design competitive performance incentives, tool allowances, and seasonal bonus structures to combat technician turnover.

• Onboarding & Training: Conduct safety-first orientations and coordinate continuous manufacturer training certifications (e.g., NATE).

• Conflict Resolution: Mediate disputes between dispatch communication teams, field supervisors, and technicians.

4. Compensation & Benefits

• Payroll Alignment: Collaborate with accounting to track billable vs. non-billable hours, commission metrics, and piece-rate pay.

• Benefits Administration: Manage specialized field benefits, including health plans, retirement match programs, and company vehicle policies.

🎓 Job Requirements

Education & Experience

• Degree: Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Industry Experience: Minimum of 3–5 years of HR experience specifically within field services, construction, or HVAC industries.

• Certifications: PHR, SPHR, or SHRM-CP credentials are highly preferred.

Hard & Soft Skills

• HVAC Literacy: Strong understanding of industry terminology, trade licenses (EPA 608, Journeyman), and apprenticeship progressions.

• Software Proficiency: Experience utilizing specialized Field Service Management (FSM) software alongside standard HRIS/ATS systems.

• Communication: Exceptional conflict resolution skills tailored to a diverse, mobile, and hands-on workforce.

• It is a Full Time Recruiter / HR / Admin job for candidates with 1 - 6+ years Experience.