Administrative Assistant

We are seeking a highly motivated and skilled Operations Executive with a strong focus on client handling to join our dynamic team. In this role, you will be responsible for overseeing day-to-day operational activities while ensuring exceptional service delivery to clients. You will act as a primary point of contact between the organization and clients, ensuring smooth communication, addressing client needs, and working closely with various internal teams to deliver tailored solutions. This position requires strong problem-solving skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Client Relationship Management:

• Serve as the main point of contact for assigned clients, building and maintaining strong, long-term relationships.

• Understand client requirements and expectations, ensuring services are delivered on time and to specification.

• Proactively identify opportunities to improve client satisfaction and loyalty.

• Resolve any client queries or concerns in a timely and professional manner.

• Operational Support:

• Coordinate with internal departments (e.g., Sales, Finance, HR) to ensure the seamless execution of client projects or services.

• Oversee the day-to-day operations related to client accounts, ensuring all processes are followed accurately and efficiently.

• Monitor project timelines, deliverables, and resources to ensure client expectations are met.

• Manage and track client-specific operational KPIs, reporting on performance and suggesting improvements.

• Client Onboarding & Documentation:

• Assist in the onboarding process for new clients, ensuring all documentation, contracts, and agreements are in place and correctly handled.

• Maintain comprehensive records of client interactions, transactions, and feedback.

• Prepare and present regular status reports, performance metrics, and updates to clients.

• It is a Full Time Recruiter / HR / Admin job for candidates with 1 - 6+ years Experience.

More about this Administrative Assistant job

1. What is the eligibility criteria to apply for this Administrative Assistant job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹35000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Administrative Assistant job?
   Ans: This Administrative Assistant job will have 5 working days.
4. Are there any charges applicable while applying or joining this Administrative Assistant job?
   Ans: No, there is no fee applicable for applying this Administrative Assistant job and during the employment with the company, i.e., PERTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Administrative Assistant role?
   Ans: There is an immediate opening of 65 Administrative Assistant at PERTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Recruiter / HR / Admin job.