Admin Responsibilities • Handle day-to-day office administrative activities. • Maintain and update records, files, and documentation. • Manage basic data entry and prepare reports using MS Excel. • Maintain employee and operational records. • Coordinate with internal teams for smooth daily operations. • Handle WhatsApp, email, and other office communication. • Support hiring and employee retention activities. • Assist with order coordination and dispatch follow-ups. • Support recruitment activities, including candidate coordination and interview scheduling. • Ensure smooth functioning of routine office activities. Sales & Customer Counselling Responsibilities • Communicate with customers through phone and WhatsApp. • Understand customer requirements and explain suitable wellness services and supplements. • Follow up with leads and existing customers. • Convert qualified leads into customers through effective communication. • Maintain accurate records of leads, follow-ups, and sales in the CRM. • Build strong customer relationships through regular follow-up and support. • Achieve monthly sales targets. • Coordinate with operations and support teams for smooth customer onboarding and order processing