Admin Executive

Key Responsibilities

1. Administrative & Operations Management

Oversee daily hospital operations and ensure smooth functioning of all departments.

Manage front office, housekeeping, security, biomedical waste, and facility services.

Ensure optimal utilization of resources and infrastructure.

Monitor patient flow, OPD/IPD processes, and service quality.

2. Manpower & HR Coordination

Manage staff attendance, duty rosters, leave, and shift planning.

Coordinate with HR for recruitment, onboarding, training, and performance management.

Handle employee grievances, disciplinary issues, and staff welfare activities.

Ensure compliance with HR policies, labour laws, and internal guidelines.

3. Financial & Cost Control

Manage petty cash, expenses, and operational budgets.

Verify vendor bills, purchase requests, and service contracts.

Control operational costs without compromising service quality.

Coordinate with accounts for billing issues and financial reporting.

4. Compliance, Licenses & Statutory Requirements

Ensure all statutory licenses are valid and renewed on time (Clinical Establishment, Fire, PCB, AERB, Pharmacy, Labour Licenses, etc.).

Maintain records and documentation for audits and inspections.

Ensure adherence to NABH / internal quality standards where applicable.

Coordinate with Head Office for license submissions and renewals.

5. Pharmacy & Inventory Control

Monitor pharmacy stock, expiry, near-expiry, and deviations.

Coordinate with SCM/Pharmacy team for stock audits and replenishment.

Ensure proper storage, documentation, and dispensing practices.

6. Patient Relations & Service Quality

Address patient complaints, escalations, and feedback professionally.

Ensure patient satisfaction and timely resolution of grievances.

Monitor TATs, service standards, and hospitality practices.

7. Vendor & Facility Management

Manage vendors related to housekeeping, security, maintenance, and utilities.

Ensure AMC adherence for medical and non-medical equipment.

Coordinate maintenance and infrastructure repairs.

8. Reporting & Coordination

Prepare and submit daily/weekly/monthly administrative and operational reports.

Report deviations, incidents, and critical issues to Management and HO.

Act as a single point of contact between centre and Head Office.

Skills & Competencies

Strong administrative and organizational skills

Knowledge of hospital operations and healthcare regulations

Good communication and interpersonal skills

Problem-solving and decision-making ability

Proficiency in MS Office and Hospital Management Systems (HMS)

Qualifications & Experience

Bachelor’s degree in Hospital Administration / Healthcare Management / Business Administration or related field

Minimum 2–5 years of experience in hospital or healthcare administration

Experience in multi-specialty or fertility centre administration is an added advantage

• It is a Full Time Recruiter / HR / Admin job for candidates with 0 - 3 years of experience.