Job Overview
We are looking for a dynamic and articulate Female Academic Counsellor with excellent communication skills to guide students in choosing the right career path. The ideal candidate should be confident in handling enquiries, counselling students, and converting leads into admissions while maintaining accurate records.
Key Responsibilities
1. Student Counselling
Counsel prospective students regarding courses, career opportunities, and industry scope
Understand student needs and recommend suitable programs
Provide clear information about course structure, duration, fees, and job opportunities
2. Lead Handling & Calling
Handle inbound and outbound calls professionally
Follow up with interested students via calls, WhatsApp, and emails
Convert enquiries into admissions through effective communication
3. Admission Process
Guide students through the complete admission process
Ensure proper documentation and form completion
Coordinate with internal teams for smooth onboarding
4. Record Management
Maintain and update student data in CRM/software
Track daily leads, follow-ups, and conversion status
Prepare reports on enquiries, admissions, and performance
5. Relationship Management
Build strong relationships with students and parents
Handle queries, objections, and concerns effectively
Ensure a positive experience throughout the admission journey
6. Coordination & Support
Coordinate with marketing and academic teams
Assist in seminars, workshops, and promotional activities
Support in achieving monthly admission targets
Skills & Requirements
Excellent spoken and written English
Strong communication and convincing skills
Basic computer knowledge (CRM, Excel, emails)
Ability to handle pressure and meet targets
Positive attitude and professional behavior
Experience
1–3 years in counselling, telecalling, or sales (Education industry preferred)
Freshers with excellent communication skills can also apply
Key Qualities
Confident and presentable personality
Good listening and problem-solving skills
Result-oriented and self-motivated
What We Offer
Growth-oriented environment
Performance-based incentives
Opportunity to work with a reputed institute with strong industry exposure