Administration – Roles & Responsibilities
Office Management: Ensure smooth day-to-day office operations.
Documentation: Maintain office records, registers, files, and important documents.
Bills & Invoices: Ensure all bills and invoices are entered in the front office register before submission for approval.
Office Supplies: Monitor stationery and office materials and arrange purchases when required.
Vendor Coordination: Coordinate with suppliers, service providers, and maintenance teams.
Asset Management: Maintain records of office equipment, furniture, keys, and other company assets.
Travel & Meetings: Arrange meetings, appointments, travel, and accommodation when required.
Maintenance: Ensure the office is clean, organized, and properly maintained.
Policy Compliance: Ensure employees follow administrative procedures and company rules.
Management Support: Prepare reports, coordinate tasks, and complete other administrative duties assigned by the MD.
3. Front Office – Roles & Responsibilities
Visitor Management: Welcome visitors, clients, candidates, vendors, and guests professionally.
Phone Calls: Answer incoming calls, transfer calls to the concerned departments, and record messages.
Candidate Coordination: Contact candidates, confirm interview schedules, and guide them when they arrive.
Reception Management: Maintain a clean and organized reception area.
Register Maintenance: Maintain visitor, courier, incoming and outgoing document, and bill registers as required.
Courier Management: Receive, record, and distribute letters, parcels, and other deliveries.
Appointment Scheduling: Coordinate appointments and inform the concerned employees or management.
Document Handling: Receive documents and certificates, acknowledge receipt, and forward them to the relevant department.
Email & Communication: Monitor the front office email or general inquiries and direct them to the appropriate person.
Daily Reporting: Report visitors, pending tasks, received documents, and important messages to the concerned manager.