Receptionist/Sales Executive

About the Role

We are looking for a friendly, energetic, and target-oriented Receptionist / Sales Executive to be the first point of contact for our gym members and potential clients.

The role combines front-desk responsibilities, customer service, lead follow-up, and sales. The ideal candidate should be comfortable speaking with people, handling enquiries, making sales calls, and working towards monthly membership targets.

Key Responsibilities

• Manage the gym’s front desk during the morning shift.

• Welcome members and potential clients in a professional and friendly manner.

• Handle client enquiries, questions, and basic membership-related information.

• Attend phone calls and respond to client messages/enquiries.

• Maintain a clean, organized, and professional reception desk.

• Manage basic computer work, including entering client information and updating records.

• Follow up with potential clients and leads generated through enquiries, walk-ins, calls, social media, and other sources.

• Make sales/follow-up calls primarily between 9:00 AM and 11:00 AM/12:00 PM.

• Explain membership plans, offers, and gym facilities to prospective clients.

• Encourage prospects to visit the gym and convert enquiries into memberships.

• Maintain a record of calls, follow-ups, appointments, and conversions.

• Follow up consistently with interested clients until the enquiry is converted or closed.

• Assist the management/sales team in achieving monthly membership targets.

• Maintain a positive and welcoming atmosphere for existing members and new clients.

• Perform other basic front-desk and sales-related duties as required.

Requirements

• Previous experience in sales, customer service, reception, telecalling, or a similar role is preferred.

• Gym/fitness industry experience is not required.

• Good communication and interpersonal skills.

• Comfortable speaking to clients over the phone.

• Basic computer knowledge.

• Presentable, polite, confident, and professional.

• Positive attitude with a willingness to learn.

• Ability to work independently and follow up consistently.

• Should be comfortable working with sales targets and performance-based incentives.

Compensation & Benefits

• Competitive salary based on experience and working hours.

• Performance-based sales incentives/bonuses.

• Opportunity to earn more by achieving and exceeding sales targets.

• Friendly and energetic work environment.

• Opportunity for growth within the gym and sales team.

• Gym membership/fitness benefits may be provided as per company policy.

Ideal Candidate

We are looking for someone who is confident, hardworking, approachable, and comfortable with sales. If you enjoy talking to people, following up with potential customers, and converting enquiries into sales, this could be a great opportunity for you.

• It is a Both Receptionist job for candidates with 6 months - 3 years of experience.