••••••••••••JOB VACANY AVAILABLE (DUBAI BRANCH)•••••••••••••
We are looking for a Receptionist/Sales Executive to join our team at Al Safeer Travels And Tourism to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of ₹42,000 - ₹50,000and growth opportunities.
Key Responsibilities:
Greet and assist visitors and ensure they are directed correctly.
Answer, screen, and forward phone calls professionally.
Maintain a tidy and presentable reception area with necessary stationery supplies.
Receive, sort, and distribute daily mail and deliveries.
Update calendars, schedule meetings, and arrange travel accommodations.
Perform administrative tasks like filing, photocopying, and maintaining office records.
Handle flight reservations, cancellations, and modifications for customers.
Issue airline tickets accurately using GDS/airline booking platforms (e.g., Amadeus, Sabre, Galileo).
Provide fare quotations and advise customers on best travel options.
Manage refunds, reissues, and exchanges in compliance with airline policies.
Maintain records of bookings, invoices, and receipts.
Coordinate with airlines and travel partners to resolve booking issues.
Deliver excellent customer service through phone, email, and in-person support.
Stay updated on airline schedules, promotions, and travel regulations.
🎯 Skills & Qualifications
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking and time-management, with the ability to prioritize tasks. He must have a professional attitude and be an expert in written and verbal communication.