Receptionist/Sales Executive

About the Role

Movement with Physios is looking for a Sales Executive to manage incoming leads, communicate with potential customers, schedule appointments, and convert enquiries into paying patients.

The candidate will be stationed at the reception/front desk and will be responsible for handling leads received through calls, WhatsApp, online enquiries, and other sources.

Key Responsibilities

• Attend and respond to incoming leads through calls, WhatsApp, and other channels.

• Understand the customer's requirements and explain the clinic's physiotherapy services.

• Follow up consistently with prospective customers and convert enquiries into appointments/conversions.

• Handle walk-in customers and assist them with the registration/appointment process.

• Maintain accurate records of all leads, follow-ups, appointments, and conversions.

• Keep track of customers visiting the clinic and update their status in the CRM/records.

• Coordinate with physiotherapists and the internal team regarding appointments.

• Ensure timely follow-ups with leads who have not yet booked an appointment.

• Maintain a professional and welcoming experience for every customer.

• Achieve monthly conversion and sales targets.

Candidate Requirements

• Excellent communication and interpersonal skills.

• Good convincing and negotiation abilities.

• Comfortable speaking with customers over the phone and in person.

• Ability to follow up consistently and close leads.

• Basic knowledge of Excel/Google Sheets/CRM software.

• Good organizational and record-keeping skills.

• Positive, energetic, and professional attitude.

• Prior experience in sales, telecalling, customer service, front desk, or healthcare sales will be an advantage.

• Freshers with strong communication and sales skills may also apply.

Compensation & Benefits

• Salary: ₹12,000 – ₹18,000 per month

• Performance-based incentives on every successful conversion

• Travel allowance

• Opportunity to earn additional income through performance.

• Professional and supportive working environment.

• Opportunity to grow within the organization.

Ideal Candidate

We are looking for someone who is confident, persuasive, proactive, and comfortable speaking with people. The ideal candidate should not just attend calls but should be able to nurture leads, follow up consistently, and convert them into appointments and customers.

How to Apply

Interested candidates can apply with their updated CV/resume.

Location: Movement with Physios, International Sports Stadium, Sector 21A, Noida.

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.