Receptionist

Job Summary

We are looking for a professional, courteous, and well-organized Receptionist to manage our front desk and provide excellent customer service to visitors and clients. The ideal candidate should have strong communication skills, a pleasant personality, and the ability to handle administrative tasks efficiently while maintaining a positive first impression of the company.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.

• Answer, screen, and forward incoming phone calls.

• Maintain the reception area, ensuring it is clean, organized, and presentable.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Schedule appointments, meetings, and conference room bookings.

• Maintain visitor records and issue visitor passes as required.

• Assist with administrative and clerical tasks, including filing, data entry, and document management.

• Coordinate with different departments to ensure smooth office operations.

• Maintain office supplies inventory and place orders when necessary.

• Support HR and management with basic administrative activities.

• Handle customer inquiries and direct them to the appropriate department.

• Maintain confidentiality of company information and records.

Required Skills

• Excellent verbal and written communication skills.

• Professional appearance and positive attitude.

• Strong interpersonal and customer service skills.

• Basic computer knowledge (MS Word, Excel, Outlook, and Internet).

• Good organizational and multitasking abilities.

• Strong telephone etiquette.

• Ability to work under pressure and manage multiple responsibilities.

• Attention to detail and problem-solving skills.

Qualifications

• Bachelor's degree in any discipline (preferred).

• Diploma or certification in Office Administration is an added advantage.

Experience

• 0–2 years of experience as a Receptionist, Front Desk Executive, or Customer Service Executive.

• Freshers with excellent communication skills are also encouraged to apply.

Key Competencies

• Professionalism

• Communication Skills

• Customer Service Orientation

• Time Management

• Teamwork

• Multitasking

• Organizational Skills

• Adaptability

Key Performance Indicators (KPIs)

• Visitor and client satisfaction.

• Timely handling of calls and inquiries.

• Accuracy in maintaining visitor and office records.

• Efficient coordination with internal departments.

• Professional maintenance of the reception area.

• Administrative task completion within deadlines.

Salary

Competitive salary based on qualifications, experience, and interview performance.

• It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.