Receptionist

Job Overview

We are looking for a friendly and customer-focused Receptionist / Counter Executive to handle walk-in customers, client queries, and day-to-day front-desk activities at our logistics office.

Key Responsibilities

• Welcome and assist walk-in customers and clients.

• Handle customer queries and provide information about logistics services.

• Attend incoming calls and respond to customer inquiries.

• Coordinate with internal teams regarding shipments, deliveries, and customer requests.

• Handle basic documentation and data entry related to customer and shipment details.

• Follow up on customer queries and ensure timely resolution.

• Maintain proper records of customer interactions and requests.

• Support day-to-day counter and front-desk operations.

Requirements

• Good communication and interpersonal skills.

• Customer-friendly and professional approach.

• Basic knowledge of MS Office/Excel.

• Good coordination and follow-up skills.

• Ability to handle multiple customer queries.

• Previous experience in reception, customer service, logistics, or front-desk operations will be an advantage.

• Freshers with good communication skills can also apply

• It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.