Greeting & Communication: Welcoming guests, answering, screening, and forwarding phone calls.
Customer Service: Greet visitors/customers, answer phones/emails/social media, direct inquiries, provide basic info on products/services, and handle complaints.
Front Desk Operations: Manage the reception area, maintain cleanliness, handle mail/courier, and ensure a welcoming atmosphere.
Scheduling: Book and confirm sales appointments, manage the service calendar, and coordinate with departments.
Administrative Support: Type memos/reports, file documents, manage databases, run prospect reports, and handle general office tasks.