Job Title: Receptionist
Experience:
1–4 Years
Location: Kandivali West
Qualification:
Graduate in any discipline.
Diploma in Office Administration (preferred).
Job Summary:
We are looking for a smart, courteous, and well-organized Receptionist to manage the front desk and handle day-to-day administrative tasks. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to multitask in a fast-paced office environment.
Key Responsibilities:
Welcome and assist visitors, clients, and guests professionally.
Manage the reception area and ensure it is clean and presentable.
Handle incoming and outgoing telephone calls, emails, and courier services.
Operate the EPABX/intercom system efficiently, route incoming calls to the appropriate departments or personnel, take messages accurately, and manage call transfers professionally.
Maintain visitor records and issue visitor passes.
Coordinate meeting room bookings and assist in arranging meetings.
Receive, sort, and distribute mail, documents, and packages.
Provide administrative support such as filing, scanning, photocopying, and data entry.
Coordinate with housekeeping, security, and other departments for smooth office operations.
Maintain office supplies inventory and place orders when required.
Assist the HR and Administration team with routine administrative activities.
Handle travel bookings, hotel reservations, and other office coordination activities, if required.
Ensure confidentiality of company information and maintain professional etiquette at all times.
Required Skills:
Excellent verbal and written communication skills.
Pleasant personality with a customer-service-oriented attitude.
Good interpersonal and organizational skills.
Ability to multitask and priorities work effectively.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Hands-on experience in operating EPABX/intercom systems, including call routing, call transfer, call forwarding, and message handling, is mandatory.
Basic knowledge of office equipment such as printers and scanners.
Strong time management and attention to detail.
Preferred Experience:
Experience in handling front office operations.
Experience in visitor management and telephone etiquette.
Exposure to office administration and coordination activities.
Experience working in corporate offices, manufacturing companies, consulting firms, hospitals, hotels, or service organizations will be preferred.