A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Sivakavi Iconic
Kancheepuram, Kanchipuram
2 - 6 years Experience in Receptionist
Full Time
Welcome guests warmly and ensure a positive first impression
Handle guest check-in and check-out procedures efficiently
Manage room reservations, cancellations, and modifications
Coordinate with housekeeping for room status updates
Handle guest inquiries, requests, and complaints professionally
Maintain guest records and ensure accurate billing and folio management
Process payments, maintain cash/card transactions, and close shifts accurately
Answer phone calls and emails in a courteous and professional manner
Upsell hotel rooms and services when applicable
Ensure compliance with hotel policies, SOPs, and safety standards
Maintain cleanliness and organization of the front desk area
Excellent communication and interpersonal skills
Customer-focused attitude with problem-solving abilities
Basic computer knowledge and familiarity with PMS
Ability to work in shifts, including nights and holidays
Professional grooming and positive attitude
