Job Title
Receptionist Cum Customer Relationship executive
Organization Name
Shree Ambica Auto Sales & Services
Report To
Branch Manager
Job Location
SURAT
Salary
10,000 – 13,000 PM
Job Description
Job Purpose: To manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
Roles & Responsibilities:
· Greet and welcome guests as soon as they arrive at the office.
· Direct visitors to the appropriate person and office.
· Answer, Screen and forward incoming phone calls.
· Resolve customers complaints, support with follow up session booking, cancellation.
· Ensure reception area is tidy and presentable, with all necessary stationary and material (e.g. pens, forms and brochures)
· Provide basic and accurate information in-person and via phone/email.
· Receive, sort and share daily mail/deliveries.
· Update calendars and schedule meetings.
· Keep updated records of office expenses and costs.
· Perform other clerical receptionist duties such as filing, photocopying, documenting.
Skills:
· Written and Verbal Communication Skills
· Proficiency in Microsoft office suite
· Working Knowledge of CRM Software
· Customer service skill
Qualification & Experience:
· High School degree
· Experience of 0-6 months or fresher may also apply