A receptionist acts as the organization's first point of contact, managing the front desk by greeting visitors, answering/forwarding calls, and handling mail. They ensure smooth daily operations through scheduling, clerical support (filing, data entry), and maintaining a clean reception area. Key skills include excellent communication, professionalism, and proficiency in office software.
Workable +4
Key Responsibilities
Visitor Management: Greet, welcome, and direct visitors, guests, and clients appropriately.
Front Desk Coverage: Answer, screen, and forward incoming phone calls while providing basic information
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Administrative Support: Maintain office security by following safety procedures, managing visitor logs, and issuing badges.
Correspondence & Logistics: Receive, sort, and distribute daily mail/deliveries and manage courier services.
Scheduling & Meetings: Coordinate appointments, manage calendars, and book meeting rooms.
Office Maintenance: Maintain a tidy reception area and monitor/order office supplies.