DUTIES AND RESPONSIBILITIES: ● Screen calls and take messages. ● Organize files for billing, customer and client records, etc. ● Direct visitors to the correct office. ● Respond to all customer inquiries in a polite and timely manner. ● Effectively answer and direct phone calls to the correct department. ● Welcome and greet visitors in a warm and friendly manner, and answer any questions visitors have. ● Maintain and stock the reception area and all common areas in a clean and tidy manner at all times.(Kitchen, Bathroom, Conference Room etc.) ● Operate standard office equipment on a regular basis, including a fax machine, copy machine, and a computer. ● Keep detailed and accurate records of visitor requests and of calls received. ● Receive deliveries; sort and distribute incoming mail. ● Take inventory of supplies and restock as needed. ● Maintain the general office filing system. ● Perform other administrative duties as required to support the mission and function of the company. ● Provide additional support to all sales agents and CSR’s as needed.