Clinic Receptionist
Position
Clinic Receptionist / Front Desk Executive
Job Summary
We are looking for a friendly, organized, and professional Clinic Receptionist to manage the front desk and provide excellent patient support. The ideal candidate will be responsible for welcoming patients, handling appointments, managing calls and inquiries, and supporting the smooth day-to-day operations of the clinic.
Key Responsibilities
Welcome and assist patients and visitors in a polite and professional manner.
Register new patients and maintain accurate patient records.
Schedule, reschedule, and confirm patient appointments.
Handle incoming and outgoing phone calls, WhatsApp messages, and inquiries.
Manage the reception area and ensure a positive patient experience.
Coordinate with doctors, nurses, technicians, and other clinic staff.
Manage billing, payments, receipts, and basic cash handling where required.
Maintain appointment schedules and inform patients about delays
Maintain confidentiality of patient information and clinic records.
Manage basic administrative tasks, documentation, and data entry.
Monitor and maintain adequate supplies for the reception/front desk.